Privacy Policy

This Privacy Policy explains how conveyance.ae collects, uses, stores, and protects personal information. By using this website or instructing conveyance.ae, you agree to the practices described below.

  1. Information We Collect
    We collect personal information only where necessary to provide conveyance services or to comply with legal and regulatory requirements.
    This may include name and contact details, identification information, property and transaction-related information, payment-related confirmation details, and communications or correspondence.
    We do not collect unnecessary personal data.

  2. Payment Information
    Payments made through conveyance.ae are processed by authorised third-party payment service providers, including Telr.
    Conveyance.ae does not store or process full payment card details. Payment information is handled securely by the payment provider in accordance with applicable security and PCI standards.
    We may retain limited payment references for accounting and verification purposes only.
    – All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
    https://conveyance.ae/ will not pass any debit/credit card details to third parties

  3. How We Use Information
    Personal information is used solely for providing conveyance services, verifying identity and documentation, processing payments and confirming instruction, complying with legal and regulatory obligations, and communicating with clients regarding their transaction.
    Information is not used for marketing or unrelated purposes.

  4. Sharing of Information
    Information may be shared only where necessary, including with trustee offices, registration authorities, payment service providers, and legal or regulatory bodies where required by law.
    We do not sell, rent, or trade personal information.

  5. Data Storage and Security
    We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse.
    Access to information is restricted to authorised personnel and service providers acting on our behalf.

  6. Data Retention
    Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected and to meet legal, regulatory, and record-keeping requirements.
    Once no longer required, data is securely deleted or anonymised.

  7. Cookies and Website Usage
    This website may use limited cookies or similar technologies for basic functionality, security, and performance monitoring.
    Cookies are not used for advertising or profiling.

  8. Your Rights
    Subject to applicable law, you may request access to personal information held about you, correction of inaccurate information, or deletion of information where retention is no longer required.
    Requests may be subject to legal and regulatory limitations.

  9. Third-Party Websites
    This website may contain links to third-party websites. Conveyance.ae is not responsible for the privacy practices or content of external sites.

  10. Changes to This Policy
    This Privacy Policy may be updated from time to time to reflect legal, regulatory, or operational changes.
    The most current version will always be available on this website.

  11. Contact
    For privacy-related enquiries, please contact privacy@conveyance.ae
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