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Guide · Dubai REST

Dubai REST: find the property task you need

Dubai REST is Dubai Land Department’s application for property services. Start with the task you need to complete: check a title deed, find a project’s status, review service charges or follow an application. These are different checks and can require different identifiers. Choose a task below to find the official route, the information to have ready and the record to keep. If you are preparing a sale, purchase or gift, use the result alongside the rest of your transaction documents. Conveyance can help coordinate the transfer file; access to DLD’s systems and their official decisions remain with the authorised users and organisations.

Use Dubai Land Department to find the official application and service information. Avoid lookalike download pages or unofficial requests for login credentials. Follow the current authentication process yourself; do not share account access through an ordinary message.

Choose your task

Five tasks, five official routes. Each card says what to have ready, where the official form is, what comes back, and what to do when nothing does.

1 · Title-deed verification

Have ready: Title deed number and deed year as printed; property type (Land, Unit or Villa). For the owner-and-property check, also the owner’s name as on the deed.

Official route: DLD — Verify Title Deed (website)

What comes back: A certificate marked as digitally validated, showing the property details DLD holds — and the owner, in the second mode.

If nothing comes back: DLD shows “No Data found”. Re-enter the number, year and type exactly as printed. A failed lookup is a question for the official channel, not proof of fraud. Steps: title-deed verification guide.

2 · Title-deed download

Have ready: The owner’s own Dubai REST login; the property appears in the owner’s wallet.

Official route: Dubai REST app — App Store · Google Play (links as on DLD’s Dubai REST page)

What comes back: The electronic title deed for the owner’s property.

If nothing comes back: Property missing from the wallet, or access lost: How to download your title deed and Lost access to your e-title deed on etitledeed.ae.

3 · Project status

Have ready: Project name or DLD project number.

Official route: DLD — Project Status Enquiry (website; also “Project Status (Mashrooi)” in the app)

What comes back: Status (for example Completed), fact sheet, developer, management company, escrow account and inspection details.

If nothing comes back: Search by number rather than name; check the spelling; ask the developer for the DLD project number.

4 · Service charges

Have ready: Title deed certificate number, year and property type plus the budget year — or project, usage and year.

Official route: DLD — Service Charge Index (website, Mollak; also in the app)

What comes back: The approved service-charge index calculation for the project and year, exportable as PDF. DLD notes it does not include arrears.

If nothing comes back: The index is the approved rate, not your account. For the balance and clearance, use the developer’s or owners’ association’s statement: service-charge clearance guide.

5 · Application status

Have ready: Procedure type, year and procedure number from your receipt.

Official route: DLD — Application Status Enquiry (website; DLD also lists the app and its WhatsApp chatbot)

What comes back: The procedure’s current status.

If nothing comes back: Check the number and year on the receipt; if nothing is found, ask the office or trustee centre that took the application.

Annotated example for tasks 1 and 4 — a fictional deed layout, labelled SAMPLE:

SAMPLE — fictional deed layout, not a DLD document Where the verification fields sit on a typical deed; positions vary by issue date Title deed number0000 / 0000 Issue dateDD / MM / YYYY Property typeUnit · Villa · Land Community / projectSample Community Building · unit / plotSample Tower · Unit 000 Area000.00 sq m Owner(s) and shareA. SAMPLE — 100% Mortgage statusNone registered / Registered in favour of … DLD form fields ■ Title Deed No ← number box ■ Title Deed Year ← year of issue ■ Property Type ← Land / Unit / Villa ■ Owner ← owner box (second mode only) Green boxes feed the form. Grey boxes are what you compare against the result.

The transfer file may involve property information, a developer-related process, contract activity or another available DLD service. Confirm the required task and the authorised user who should perform it. Do not assume every transaction step is completed by opening the app. For a developer NOC, read the NOC preparation guide. For the sale agreement, see Form F. DLD also runs a fully digital sale route for qualifying sales — see Buying or selling through Dubai Now.

If a REST result raises a question about your transfer, Conveyance’s team can look at it with you, online or at our operational office at Aspect Tower, Business Bay.

Conveyance.ae operational office — 2604, Aspect Tower, Al Mustaqbal Street, Business Bay, Dubai.

Connect a verified result to transfer readiness

A verified result tells you what DLD’s record says today. It does not confirm the contract, the signatory’s authority, the lender’s position, the developer’s NOC or the service-charge balance, and it does not complete the sale. Carry the output into the file as a dated record next to the document it was checked against, and move to the next dependency: the NOC, the lender outputs, the payment schedule, the appointment. See the complete transfer process.

Record the service name, application reference, status and any requested information. Keep the official output when it is issued. A screenshot can help explain a question, but it should not replace the actual reference or downloadable record where one is provided.

“Submitted” means a request has been made. “Information required” identifies another action. An approved or issued output needs to be checked for the property, party and purpose concerned. Record the actual status shown rather than summarising all stages as “done in REST”.

Check that you are viewing the intended property and current record. Capture the exact issue and use the relevant official support or correction process. Do not alter an exported document to make it appear correct. Our record-verification guide explains how to separate a lookup problem from a conclusion about ownership.

An official digital service handles the task it is designed for. The wider file still needs the parties, agreement, documents, lender/developer dependencies, funds and applicable appointment preparation coordinated. Conveyance works within its agreed procedural scope and does not operate DLD’s systems.

Using these checks for an actual transfer? Tell us whether you are buying, selling or gifting and which step is outstanding. We can discuss the coordination work your file needs.